Help - Terms and Conditions

STREETMACHINE.COM TERMS AND CONDITIONS

1. Order Confirmation

By accepting these terms and conditions, and upon confirmation of the customer's order, a written and binding agreement is entered into between the customer and STREETMACHINE.COM. Once an order is completed on STREETMACHINE.COM, the customer will automatically receive a confirmation of the purchase. In case of errors or omissions in the order STREETMACHINE.COM reserves the right NOT to send the product to the customer, and thus cancel the order.

2. Age Restriction

If the customer is under 18, permission must be obtained from a parent or other person of authority.

3. Payment

STREETMACHINE.COM accepts Dankort, VISA/Dankort, VISA Electron, MasterCard, Maestro and Paypal. If payment is by debit or credit card, the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to STREETMACHINE.COM, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorised sources from accessing customer information. STREETMACHINE.COM does not store customer credit card information after completing the transaction. If payment is through PayPal, the customer can safely transfer money for the transaction with SSL (Secure Socket Layer) and an encrypted connection.

All prices include Danish VAT. Prices are without shipping or other services that STREETMACHINE.COM may offer. STREETMACHINE.COM reserves the right to change prices at any time. On STREETMACHINE.COM prices are shown in the following currencies: Danish Kroner (DKK), U.S. Dollars (USD), British Pounds Sterling (GBP) and Euro (EUR).

4. Local levies

Please note that local import duties vary by country and region. These taxes are to be paid by the customer.

5. Returns

Goods may be returned within 14 calendar days from date of receipt. Packages for Danish orders will include a return label from Post Denmark, and the goods can be returned free of charge. The product must be returned in original packaging. Shipments outside Denmark do not include return label, and return costs are the responsibility of the customer.

All returns that do not meet the above requirements will be rejected by STREETMACHINE.COM. Please note that the customer must retain the receipt of the return shipment until the product is received and refunded by STREETMACHINE.COM.

If the customer wishes to exchange an item, this can be done by placing a new order and returning the unwanted item. Once the returned product is received by STREETMACHINE.COM, the items(s) are refunded including outgoing shipping costs.

6. Warranty

All products from STREETMACHINE.COM come with a 2 year manufacturing warranty. This guarantee includes faults in the fabric, workmanship and other manufacturing related errors. The warranty does not apply to defects caused by normal wear and tear. For warranty claims please contact customer service at support@streetmachine.com

7. Shipping

STREETMACHINE.COM sends packages with Post Denmark in Denmark and FedEx to all their international destinations. Exceptions cannot be made. All shipments are insured and Track & Trace information is e-mailed to the customer upon dispatch from STREETMACHINE.COM.

Shipping times for regular service in Europe are 1-3 business days, and as a regular service outside Europe 3-5 days. STREETMACHINE.COM accepts no responsibility for delays in customs processes outside the EU. Shipping times are a guide.

Shipping costs vary from country to country. The prices are shown on STREETMACHINE.COM and are added to the order when a customer places an order. Customer Service is at the customer?s disposal to answer any questions regarding shipping costs on support@streetmachine.com and +45 53 69 66 26.

8. Privacy

STREETMACHINE.COM treats customer information with the utmost respect and integrity. No information will be disclosed to third parties.

9. Cookies

STREETMACHINE.COM collects information about customer behaviour on the website with the use of cookies.. A cookie is a small text file placed on the client computer's hard drive which track the customer?s behaviour. Cookies are used to personalise the customer's online experience on STREETMACHINE.COM. Cookies are reliable files that can execute program code, cannot transmit viruses and cannot be used to gather information about the customer?s internet use on external sites. STREETMACHINE.COM does not use cookies to collect or store personal information. The customer may choose not to accept cookies. Most Internet browsers allow you to delete or block cookies and to ask for the customer's consent before a cookie is stored. Managing cookies is in the web browser?s preferences. Please note that if the customer does not wish to use cookies when visiting STREETMACHINE.COM, it may have an impact on the buying experience. NORESESTORE.COM uses cookies to keep the customer's shopping cart updated and cookies are also required to execute a checkout.

10. STREETMACHINE.COM uses the following cookies

STREETMACHINE.COM use cookies for the following general purposes: user functionality, statistics, sales and advertising. The functional cookies are used to ensure that STREETMACHINE.COM works as intended, which amongst other things, allows customer?s to be able to add items to the cart, complete a purchase etc. No personal information is stored and cookies are automatically deleted when the browser is closed. We use services from Google (Google Analytics) to collect web statistics. Cookies from these providers offer the ability to see which pages are visited, traffic referrals etc. This information is used to measure and improve the customer experience as well as analysing up on sales and advertising campaigns.

11. Company Information

WWW.STREETMACHINE.COM is the official online shop for Player ApS. Player ApS is governed by Danish law and registered in Denmark at:

Player ApS ApS
Vestergade 12A 2. Sal
1456 København K.
Cvr: 18 50 47 07

Tel: 53 57 12 11
Mail: support@streetmachine.com